Stories & Ideas
What I’ve learned along the way.
Some lessons came from running a business. Others came from a conversation, a service mistake, or watching someone do a job well. These are experiences and ideas I keep coming back to—and continue working on.
2 min read
Delegation that builds ownership
Knowing how to do a job yourself helps. Helping someone else develop the judgment to own it is another part of the work.
Read the story →2 min read
Learn the method. Make it your own.
When I joined the family business, I wanted to understand it. Any changes needed a reason.
Read the story →2 min read
Leave room for the unexpected
Convenience is useful. So are the conversations and connections that happen when we leave a little room in the day.
Read the story →A book in development
Putting experience into words.
I’m developing a book around the values that guide how I work and live. It draws on experiences in business, hospitality, and community, along with lessons from people who have influenced me. The aim is to make those experiences useful to someone facing their own decisions.
There is more to work through before it is ready. For now, these stories offer a place to start.